We provide this website to inform the public and to provide guidance to householders and businesses.
While every effort has been made to ensure the accuracy and completeness of our advice, no guarantee is given nor responsibility taken by the Commonwealth for errors or omissions and the Commonwealth does not accept responsibility in respect of any information or advice given in relation to or as a consequent of anything contained herein.
We frequently update our content—please return to the site as required to ensure you have the latest advice.
The material on this website may include the views or advice of third parties. These do not necessarily reflect the views of the Department of the Environment and Energy (department) or the Commonwealth, or our commitment to a particular course of action.
References to other sites are provided as an information service only and do not mean we endorse any organisation or product. Omissions do not mean non-endorsement.
Although care has been taken to provide links to suitable material from this site, no guarantee can be given about the suitability, completeness or accuracy of any of the material that this site may be linked to or other material on the Internet. The department nor the Commonwealth can accept any responsibility for the content of material that may be encountered.
Security of our websites
We apply a range of security controls to protect our websites from unauthorised access. However, you should be aware that:
- the World Wide Web is an insecure public network
- there is a risk that your transactions may be seen, intercepted or modified by third parties
- downloadable files may contain computer viruses, disabling codes, worms or other devices or defects
The Commonwealth accepts no liability for any interference with or damage to your computer system, software or data occurring in connection with, or relating to, this web site or its use.
You should take appropriate and adequate precautions to prevent damage to your computer system, software or data. See how by reading Protecting Yourself Online (PDF 2.7MB)
While reasonable efforts have been made to ensure the accuracy and completeness of our video content, the Commonwealth does not accept responsibility for the accuracy or completeness of the contents, and expressly disclaims liability for any loss or damage whether due to negligence or otherwise however caused that may be occasioned directly or indirectly through the use of, or reliance on, the contents of this video.
Viewers should note that material in this publication is made available on the understanding that the Commonwealth is not providing professional advice. Different solutions and outcomes may apply depending on a person's circumstances.
Before relying on any material contained in this video viewers should make their own inquiries, which may include obtaining appropriate professional advice, that the material is suitable for their particular circumstances.
References to commercial organisations and/or particular products in our video content are provided as an information service only and do not mean we endorse any organisation or product. Omissions do not mean non-endorsement.
Proprietary product disclaimer
References to various organisations, including commercial organisations and/or particular products on this website, are included for the information of the reader only and should not in any way be construed as an endorsement of any organisation or product by the department. Conversely, the fact that a particular organisation or product is not mentioned should not be taken as an indication of the department’s opinion of that organisation or product.