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[English] If you are having trouble paying your electricity and gas bills

Publisher

Australian Government

Date

Type

Translations

Topic

Electricity
Electricity retailers
Energy affordability
Energy bills
Gas
Heating and cooling
Households

If you are having trouble paying your electricity and gas bills:

  • talk to your retailer - their number is on your bill
  • ask about hardship support if you can’t pay your bill on time
  • ask to go on a payment plan, to pay over a longer time or make small regular payments
  • stay on the plan to protect yourself from disconnection, interest payments and late fees
  • ask if there are government concessions or rebates to help you at home or at work.

For more information on saving energy and money at home see: https://www.energy.gov.au/households/translations

Documents

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If you are having trouble paying your electricity and gas bills 159.75 KB
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