Rebates and assistance


Non-mains electricity concession


Eligible concession card holders who source non-mains energy for their heating, cooking and hot water can apply for a concession to help cover their yearly energy costs.

The concession applies to these non-mains sources of energy:

  • LPG
  • firewood for domestic heating, cooking or hot water
  • heating oil
  • electricity accessed via an embedded network
  • generator fuel.

The concession is paid annually based on the amount paid for each energy type in that year.


To be eligible for the concession, the electricity account holder must have one of the following:

  • Pensioner Concession Card
  • Health Care Card
  • Veterans’ Affairs Gold Card.

Other conditions may apply.


Administered by: Victorian Government

Website: Non-mains energy concession

Phone: 1800 658 521