Rebates and assistance


Medical heating and cooling concession


The Medical Heating and Cooling Concession (MHCC) assists South Australians on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the severe worsening of their condition.

The concession amount is currently $263.15 a year. This amount is indexed each financial year and is available to eligible applicants in addition to the current energy concession.


To be eligible for the MHCC, applicants must:

  • live at the address on the application form
  • have, or be the parent or legal guardian of, a child who has a qualifying medical condition requiring cooling or heating to prevent severe worsening of their condition
  • provide certification from their medical specialist or general practitioner that the medical condition is severely worsened by hot or cold weather
  • use an air conditioning unit at that address to meet their medical heating and cooling requirements
  • be financially responsible for the full or part payment of the energy bill
  • hold an eligible concession card or receive an eligible Centrelink payment.

See the website (below) for full list of eligible cards.


Administered by: Government of South Australia

WebsiteMedical Heating and Cooling Concession

Phone: 1300 735 350 (Medical Heating and Cooling line) or 1800 307 758 (ConcessionsSA Hotline)