Rebates and assistance


Medical cooling and heating electricity concession



The Medical Cooling and Heating Electricity Concession Scheme helps with electricity costs for people who have certain chronic medical conditions.


You must:

  • be a Queensland resident and
  • have a qualifying medical condition and need cooling or heating to stop your symptoms becoming significantly worse. Qualifying medical conditions include:
    • multiple sclerosis
    • autonomic system dysfunction
    • loss of skin integrity or sweating capacity
    • severe compromise of functioning such as mobility at extremes of environmental temperature
    • hypersensitivity to extremes of environmental temperature leading to increased pain or other discomfort or an increased risk of complications and
  • live at your principal place of residence, which has an air-conditioning or heating unit.

The applicant and/or legal guardian of a minor with a qualifying medical condition must:

  • hold a current Services Australia or Department of Veterans' Affairs Pensioner Concession Card or a current Services Australia Health Care Card and
  • be financially responsible for paying the electricity bill.

If you are already receiving the Electricity Rebate or other energy concessions, you can apply for this concession.

Full details of eligibility for the concession including qualifying medical conditions, are listed on the application form. Your medical specialist must fill out the medical certification section.


Administered by: Queensland Government

WebsiteMedical Cooling and Heating Electricity Concession Scheme


Phone: 13 74 68