Rebates and assistance


Medical cooling and heating electricity concession


The Medical Cooling and Heating Electricity Concession Scheme helps with electricity costs for people who have certain chronic medical conditions.


To be eligible under the scheme you must:

  • be a Queensland resident
  • live at your principal place of residence which has an air-conditioning or heating unit
  • have a qualifying medical condition and need cooling or heating to stop your symptoms becoming significantly worse. Qualifying medical conditions include:
    • multiple sclerosis
    • autonomic system dysfunction
    • loss of skin integrity or sweating capacity
    • severe compromise of functioning such as mobility at extremes of environmental temperature
    • hypersensitivity to extremes of environmental temperature leading to increased pain or other discomfort or an increased risk of complications.

The applicant and/or legal guardian of a minor with a qualifying medical condition must:

  • hold a current Pensioner Concession Card or a current Health Care Card
  • be financially responsible for paying the electricity bill.

Eligibility is reviewed every 2 years. Other conditions may apply.


Administered by: Queensland Government

WebsiteMedical Cooling and Heating Electricity Concession Scheme

Phone: 13 74 68