Rebates and assistance


Medical cooling and heating electricity concession

Program name:
Medical Cooling and Heating Electricity Concession Scheme


The Medical Cooling and Heating Electricity Concession Scheme helps with electricity costs for people who have a chronic medical condition, such as:

  • multiple sclerosis
  • autonomic system dysfunction
  • significant burns
  • a severe inflammatory skin condition aggravated by changes in temperature.

The scheme currently provides $340.85 (including GST) per year to eligible applicants.

Key eligibility

To be eligible under the scheme you must:

  • be a Queensland resident
  • live at your principal place of residence which has an air-conditioning or heating unit
  • have a qualifying medical condition and need cooling or heating to stop your  symptoms becoming significantly worse. Qualifying medical conditions include:
    • multiple sclerosis
    • autonomic system dysfunction
    • loss of skin integrity or sweating capacity
    • severe compromise of functioning such as mobility at extremes of environmental temperature
    • hypersensitivity to extremes of environmental temperature leading to increased pain or other discomfort or an increased risk of complications.

The applicant and/or legal guardian of a minor with a qualifying medical condition must:

  • hold a current Pensioner Concession Card or a current Health Care Card
  • be financially responsible for paying the electricity bill.

Eligibility is reviewed every 2 years. Other conditions may apply.

Next steps

To check your eligibility and apply for the concession, go to the Queensland Government website or call 13 QGOV (13 74 68).