Eligible concession card holders whose electricity usage bill is lower than the service charge can have the service charge reduced to the usage cost.
The concession is based on your usage cost before any solar credits are deducted.
To be eligible for the concession, the electricity account holder must have one of the following:
- Pensioner Concession Card
- Health Care Card
- Veterans’ Affairs Gold Card.
Other conditions may apply.
Your electricity retailer will automatically give you the concession if you are eligible and have provided your concession details.
For further information you can:
- phone your retailer or the Victorian Government Concession information line on 1800 658 521 (toll free)
- visit the Victorian Department of Health and Human Services website.