Rebates and assistance


Gas rebate for concession card holders


The NSW Gas Rebate helps people who hold eligible concession cards issued by the Commonwealth Department of Human Services or the Department of Veterans' Affairs pay their natural gas or residential LPG bills.

Households receive the rebate as a credit on each quarterly gas bill, up to a total of $110 per year. The amount is calculated daily from the day you call your supplier and apply.

Households can only receive one gas rebate each financial year.

The rebate is available to both retail and on supply customers.


You can apply for the gas rebate if:

  • you're a NSW resident
  • you're an account holder of a gas retailer
  • you hold one of the following:
    • Pensioner Concession Card issued by the Department of Veterans' Affairs (DVA) or Services Australia
    • Health Care Card issued by Services Australia, or
    • DVA Gold Card marked with either 'War Widow' or 'War Widower Pension', or 'Totally and Permanently Incapacitated' (TPI) or 'Disability Pension' (EDA).

Commonwealth Seniors Health Card holders are not eligible for this rebate.

Other conditions may apply.

Next steps

To apply for the gas rebate:

  1. Call your gas account provider.
  2. Provide your concession card or Health Care Card details.
  3. Ask for the NSW Gas Rebate to be applied to your account.
  4. Request confirmation that the rebate has been applied.

Find out more at the Service NSW website.