Rebates and assistance


Family energy rebate


The Family Energy Rebate helps NSW family households with dependent children cover the costs of their energy bills.

The rebate gives eligible energy account holders a credit on an energy bill of up to $180. It is available for both retail and on supply customers.

Note: Applications for the 2021-22 Family Energy Rebate closed on 30 June 2022. Applications for 2022-23 will open in late August.


To be eligible for the rebate in a given financial year, you must:

  • be a NSW resident
  • be the account holder of an energy retailer
  • have been the recipient of the Family Tax Benefit (FTB) for the previous financial year and have had your entitlement to the FTB payments finalised by Centrelink
  • ensure the person in your household who's registered as the FTB recipient, lodges the application (the recipient is the person who receives correspondence on FTB from Services Australia).

Next steps

Check your eligibility and apply at the Service NSW website.