Using demand management to take the pressure off the power system


The Australian Energy Market Commission (AEMC) has released proposals to open up the wholesale electricity market so large consumers can be more easily paid for reducing their demand on the power system. The wholesale demand response mechanism draft rule, released today for consultation, would allow non-retailers to offer demand response directly into the wholesale market for the first time.

e-extra July 2019


Welcome to e-extra, a round-up of recent energy-related projects, policies, reports and innovations from Australia and around the world.

Plastic Free July


1 July marks the start of Plastic Free July, a world-wide initiative started in Australia. Plastic Free July helps people be part of the solution to plastic pollution by choosing to refuse single-use plastics. Our guide includes 5 easy things you can do, 5 things you can do to go further and 5 things you can do to encourage others to join in.

Price safety net


The Default Market Offer (DMO) came into effect on 1 July 2019. It will effectively serve as a price cap (to protect those on standing offers) and a reference bill (to improve transparency in the market by requiring all retailers to advertise their offers in comparison to that benchmark price). See the Price safety net page for more information.

A separate Victorian Default Offer (VDO) has been introduced in Victoria. 

Retailer Reliability Obligation (RRO)


The RRO came into effect on 1 July 2019. It will ensure energy retailers (and some large energy users) are accountable for reliability in the National Electricity Market by requiring companies to sign contracts guaranteeing enough energy is available to meet demand. It was designed by the independent Energy Security Board with extensive input from a range of industry stakeholders. See the Retailer Reliability Obligation page for more information.

World Refrigeration Day


The first annual World Refrigeration Day,  26 June 2019, recognises the importance of refrigeration technologies in everyday life.

Refrigeration technology is used in freezers, refrigerators, air conditioners and heat pumps and has become essential to modern life. The technology not only provides for comfort in our homes, offices, hotels, hospitals and other buildings, it contributes to society in many other ways.

See our World Refrigeration Day guide for more information.

EEX business content now on


Content from the Energy EXchange website is now hosted here on This content is for small, medium and large businesses. It includes information on major industry sectors and technologies, with advice on how to identify and implement energy efficiencies.