Regulation improving outcomes for consumers – AER report

Consumer spending on electricity network services is at its lowest in 10 years, according to a new report by the Australian Energy Regulator. Consumers also continue to experience fewer network outages.

The Electricity network performance report 2021 highlights key outcomes and trends in the National Energy Market’s monopoly transmission and distribution network services. The report shows market regulation is improving outcomes for consumers while offering attractive conditions and incentives for investors.

‘In 2020, consumers spent around $12 billion on network services,’ said AER Chair Clare Savage. ‘This is down by $3.8 billion since a peak in 2015, and is at the lowest level we’ve seen in 10 years. At the same time, profitability measures indicated that networks continued to generate profits above our forecasts.’

‘This report shows we are striking a healthy balance in our regulation activities between protecting the consumer and encouraging new capital spending,’ Ms Savage said.

AER has published a series of infographics [PDF 2.48MB] to supplement the report.

To read more, see the AER media release.