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Oil Code of Conduct

The conduct of suppliers, distributors and retailers in the downstream petroleum marketing industry is regulated by the Competition and Consumer (Industry Codes - Oil) Regulation 2017 (the Oil Code of Conduct), of which the Australian Government has oversight.

The Oil Code of Conduct is a mandatory industry code under Section 51AE of the Competition and Consumer Act 2010. Due to sunsetting conventions the Oil Code of Conduct replaced the Competition and Consumer (Industry Codes–Oilcode) Regulation 2006 (the 2006 Regulations) effective 1 April 2017.

The Oil Code of Conduct applies a nationally consistent approach to terminal gate pricing arrangements, with the aim of improving transparency in wholesale pricing and ensure all customers, including small businesses, can get access to petroleum products at the terminal gate.

An independent dispute resolution scheme is established under the Oil Code of Conduct, including a dispute resolution adviser, to provide the industry with a cost-effective alternative to taking action through the civil courts.

Contact us

For more information about the Oil Code of Conduct, please email Fuel.policy@industry.gov.au