Energy sector response to the novel coronavirus (COVID-19)

Last updated 03/08/2020

Essential information

  • The Australian Government and state and territory governments are working together to managed the impacts of COVID-19 on the energy sector.
  • Australia remains well prepared to respond to energy supply disruptions, including electricity, gas and liquid fuels.
  • Protections for households and small businesses during COVID-19 have been extended to 31 October 2020.
  • The Australian Energy Regulator (AER) has set reasonable expectations of energy companies to protect householders and small business customers during the COVID-19 pandemic.
  • If you can’t pay your energy bills on time, help is available.
  • To get the latest information on COVID-19
    • Download the 'COVIDSafe' government app in the Apple App Store or Google Play Store. This highly secure app enables public health workers to notify people who may have been exposed to COVID-19 more quickly and effectively. The COVIDSafe app is now available in Arabic, Chinese (Simplified and Traditional), Greek, Italian, Korean, Punjabi, Turkish and Vietnamese.  
    • Download the 'Coronavirus Australia' government app in the Apple App Store or Google Play Store. This app includes essential information on government actions, a symptom checker, news and contact information.
    • Join the WhatsApp channel on iOS or Android